Information Technology Services, formerly the Department of Computing & Communications, has a new director at its helm.

Steve Greene is a native of Placentia and joins Memorial with over 18 years progressive experience in the field of information technology. He says the opportunity to join a team dedicated to improving technology services in support of Memorial’s mission attracted him to the role.

In the director’s chair since March 2, Mr. Greene has set his sights on several priorities – one of which is minimizing users’ password requirements.

“Identity and Access Management (IAM) is a major project involving key stakeholders and campuses throughout Memorial,” he said. “IAM is a great example of what we can achieve when everyone works together towards a common goal. When completed, it will be easier to implement innovative solutions that benefit the entire university. In addition, the number of passwords required on campus will be reduced.”

A graduate of Memorial University, Mr. Greene holds a bachelor of science (computer science and statistics) and a master of education (information technology).

He comes to Memorial from Eastern Health, where he was regional manager of enterprise solutions, innovation, data centre and application operations. In that role Mr. Greene managed Eastern Health’s complex enterprise applications portfolio and was responsible for managing solution delivery, application operations, integration, data repositories, enterprise reporting and business intelligence. In addition, he managed Eastern Health’s core data centres, enterprise storage, contract management, enterprise backup and disaster recovery.

In prior roles, Mr. Greene worked as a project manager and was responsible for network operations, corporate email, adverse event investigations and enterprise licensing. He holds the Project Management Professional designation and has helped implement more than 200 applications during his career. Mr. Greene authored and helped implement detailed change management and communication plans for key consolidation projects, including the merger of core enterprise applications.

In 2014 Mr. Greene received the CEO Award of Excellence in Innovation for his leadership in guiding Eastern Health through the design and implementation of a new secondary data centre in St. John’s. His teams introduced innovative technologies that enhanced business continuity and disaster recovery, while minimizing the need for lengthy application downtime during critical events.

He holds the project management professional (PMP) designation and has helped implement more than 200 projects during his career.

In concert with the appointment of a new director, approval was granted to change the name of Computing & Communications to Information Technology Services.

“The new name is descriptive of the core mandate of the department and signals the renewed commitment by the department to providing top notch services to the Memorial University community,” said Shelley Smith, chief information officer at Memorial.

The position of C&C director was previously held by Graham Mowbray.